While facilitating can often be considered an art, the best facilitators are those who possess the innate qualities required to connect with people and transfer learning effectively. Often these qualities which require a highly developed level of Emotional Intelligence (EI) are lacking in many “trainers” and this makes it difficult to facilitate successfully.

This course will assist in revealing and establishing those trainers with the natural ability to facilitate and will aid in defining, improving and polishing their individual styles. It will also reveal those who do not possess the attributes and abilities to become exceptional trainers.

The course is comprised of 3 modules focuses on the following:

• Enhancing the skill levels and experience of the participants
• Personality assessments
• The benefits of using Experiential learning methods as opposed to standard training styles
• Defining the participants’ own preferred or natural style and encompassing experiential methods
• Highlighting the difference between a trainer and a facilitator
• The importance of developing Emotional Intelligence as a facilitator
• The art of listening, body language and voice tone
• Effective communication
• Delivery styles
• Professional debriefing
• Creating and building experiential activities
• Conflict Management
• Cultural Diversity
• Collaboration between Training and HR Departments