Managers run on systems within structures. Leaders do that and more. Leaders must be able to effectively deal with peoples’ emotions and feelings, delegate appropriately and lead rather than drive their staff. Understanding various leadership styles and their impact can help managers develop their own, personal leadership style – and assist them in becoming more effective leaders.

Effective leadership is not simply based on a set of attributes, behaviors, or influences. Managers must have a wide range of abilities and approaches that they can draw upon. Our course delves into the various leadership styles and highlights that of Transformational Leadership.

In short, transformational leaders are exceptionally motivating and they are trusted. When a team trusts the leader, and is really motivated by the way the manager leads, it can achieve higher productivity and greater customer satisfaction. While the transformational leadership approach is often highly effective, there is no one “right” way to lead or manage that fits all situations.

Our Leadership course will explore all the various leadership styles and encourage the managers to choose the most effective approach for their situations. The course will focus on the following:

• The skill levels and experience of the teams.
• The work involved (routine, or new and creative).
• The organizational environment (stable or radically changing, conservative or flexible).
• The managers own preferred or natural style.
• Conflict management.
• Emotional Intelligence.
• The art of delegation.
• Communication.
• Leadership responsibilities.
• Team/Leader Tension.
• Motivation and morale.

Good leaders often switch instinctively between styles, according to the people they lead and the work that needs to be done. Our course will demonstrate how to do this and how to establish trust. Trust is the key to this process and the ability to balance the needs of the organization against the needs of the team.

With this in mind, there are many different frameworks that have shaped our current understanding of leadership, and many of these have their place, just as long as they are used appropriately. There is a need to build and encourage deeper cooperation, trust, cohesion and understanding between team members and their managers.


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